Oorspronkelijke vacature omschrijving:

The organisation

The Mercedes-Benz Customer Assistance Center is an international multicultural organization and an integrated part of Mercedes-Benz Cars Marketing & Sales. In our offices in Maastricht, we think and act globally and take on a leading role for the Mercedes-Benz Customer Assistance Centers all over the world.

1200 employees from 42 different countries add diversity and enrich an organization dedicated to driving customer satisfaction and high performance. Employees act as brand representatives ensuring that customers receive personal assistance in their own language at a consistently high level.

The function

We are looking for an intern for our Project Management Team!

In order to support our customers in the best way possible our project management team is working on various strategic projects in the field of digitalization. The dynamic team employs diverse project management strategies to ensure the successful execution of these initiatives. We are currently seeking a dedicated individual to join us as a Project Management Intern, playing a pivotal role in facilitating the team's day-to-day operations. Responsibilities include maintaining and support in monitoring project-related documentations, participating in team and stakeholder meetings, and administration of our shared collaboration spaces (SharePoint, Confluence). What you will gain in return is experience in working in strategic projects of Mercedes-Benz, a variety of stakeholder engagement from Mercedes-Benz and our partners, application of learned business concepts in practical every day activities.

What is your role and what are your tasks?

• Maintaining and support in monitoring project-related documentations (e.g.: project plan, project status report, project charter).
• Participating in team and stakeholder meetings.
• Documenting and following up on important project-related actions and decisions from meetings.
• Documentation of our current processes and procedures.
• Suggesting improvements for our current processes and procedures (standard operating procedures).
• Supporting our project management team where needed.

What is in it for you?

• Experience in working in strategic projects of Mercedes-Benz.
• Application of learnt concepts in practical day-to-day activities.
• Communication & stakeholder engagement. Working with a variety of stakeholders, skill groups and personalities from Mercedes-Benz and our supplier.

What can you expect from us?

• Onboarding & guidance on topics.
• Insights into project management
• Clear expectations of tasks & results.
• Regular and honest feedback on performance.
• Approachability and willingness to help in any situation.

Requirements

Who are you?

• A Bachelor's or Master's student living in the region of Maastricht
• Have solid organizational skills including a fastidious attention to detail
• Being able to structure topics.
• Good communication skills in English (verbal & written).
• Being able to connect the dots to the big picture.
• Basic understanding of project management methodologies (waterfall, SAFe)
• Efficient in MS Office (Excel, PPT), MS SharePoint, Jira/Confluence (would be an advantage).
• Learning mindset & attitude.
• Quick learner & self-starter.
• Self-aware.
• Good at asking questions (right questions & fearless in doing so).
• Confident to speak up, and follow up on tasks with colleagues.
• Proactive in looking for work and how to approach it.

We offer

This Internship is a full-time position requiring 40 working hours per week. The start date would be preferably as of the 1st of April or the 1st of May 2024.

We offer you an internship in a multicultural, dynamic, and informal international working environment:

• 5-6 months full-time internship, 40 hours per week, Monday to Friday.
• Internship compensation, € 800,- gross per month based on 40 hours per week.
• The internship needs to be a part of your study program, graduates are not allowed to apply.

The procedure

Please use the “apply” button to upload your CV and Letter of Motivation (English only) and any other documentation that adds value to your application.

For data privacy reasons we cannot accept applications by mail, please follow the above process.