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Deze vacature is niet meer vacant: Internship Corporate Communications

Werkgever:Mercedes-Benz Customer Assistance Center Maastricht
Plaats:Maastricht

Oorspronkelijke vacature omschrijving:

The organisation

The Mercedes-Benz Customer Assistance Center is an international multicultural organization and an integrated part of Daimler’s Mercedes-Benz Cars Marketing & Sales. In our offices in Maastricht we think and act globally and assume a leading role for the Mercedes-Benz Customer Assistance Centers all over the world. Our goal is to provide excellent assistance to our customers and dealers of well-known Daimler brands like Mercedes-Benz, AMG, smart, Setra and Mercedes me. 24 hours a day, 7 days a week, 365 days a year, we ensure our customers’ mobility with our roadside assistance. Additionally, we take care of all kinds of enquiries about passenger cars, trucks and vans during our opening hours. For our customers we are maybe the most important connection to the Mercedes-Benz brand. That’s why we live the brand’s most important promise: “The best or nothing”.

The function

Within the Corporate Communications department we are responsible for internal communication within the CAC and external communication to several stakeholders (like HQ, potential employees, the municipality, the media). It is our responsibility to actively promote our brand, to support employees in living the values and to help them understand how they can contribute to our company’s mission and vision. It is our challenge to reach our target audiences in a cohesive way (via the right content & channels).

Function description:
With respect to these challenges we are currently looking for an intern to fulfill two goals:

  • Set up a quantitative and qualitative research to the internal communication needs of our Customer Assistance Center organization, create an overview of target groups within the CAC and how to reach them via the right channels/messaging/tone of voice.
  • Support the Corporate Communications team with daily hands on activities.

Requirements

  • Bachelor / Master degree.
  • Analytical, being able to think in solutions
  • Team player
  • Excellent verbal and written communication skills in English
  • Knowledge of and affinity with the latest online tools (social media) and systems.
  • Can work easily with content management systems like intranet (Joomla).
  • Experience in working with the creative cloud (photoshop, indesign) + Microsoft Office
  • A creative copywriter’s mindset to write and edit copy for various publications and
    materials (both print and online).
Willingness to participate in hands on activities. Pick up ad hoc requests. Support the team in general communication.

We offer

  • An exciting internship within an international environment for 6 months
  • 40 hours per week, Monday to Friday
  • An excellent monthly financial compensation

The procedure

Please use the “apply” button to upload your CV and Letter of Motivation and any other documentation that adds value to your application.