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Deze vacature is niet meer vacant: Intern - Partner Network Management

Werkgever:Mercedes-Benz Customer Assistance Center Maastricht
Plaats:Maastricht

Oorspronkelijke vacature omschrijving:

The organisation

The Mercedes-Benz Customer Assistance Center is an international multicultural organization and an integrated part of Daimler’s Mercedes-Benz Cars Marketing & Sales. We think and act globally and assume a leading role for the Mercedes-Benz Customer Assistance Centers all over the world. From our offices in Maastricht in the Netherlands, we provide excellent assistance to our customers and dealers of well-known Daimler brands like Mercedes-Benz, AMG, smart, Setra and Mercedes me. 24 hours a day, 7 days a week, 365 days a year, we ensure our customers’ mobility with our roadside assistance. Additionally, we take care of all kinds of enquiries about passenger cars, trucks and vans during our opening hours. For our customers we are an important connection to the Mercedes-Benz brand. That’s why we live the brand’s most important promise: “The best or nothing”.

The function

Job Description:

The Partner Network Management department is the global escalation entity for parts in the Mercedes-Benz logistics chain.

The supported entities consist of the Mercedes-Benz local headquarters, general distributors and logistic centers.

The intern will support the international roll-out of CRM system, including preparing the market readiness checks and creating post-roll-out surveys.

    Requirements

    • Solid communication skills in English and German, both verbal and in writing.
    • Independent thinking and acting, highly self-dependent and reliable in terms of target tracking
    • Strong structured and logical thinking
    • Strong team player
    • Outgoing people person with customer service mindset
    • Microsoft office literate
    • Interest in designing campain for CRM system training

    We offer

    This is a fulltime internship for 40 hours per week.

    The duration is 6 months.

    The procedure

    Due to data privacy reasons we cannot accept any applications sent by email. Please be so kind to use the link provided.

    To apply for this position, please upload your resume and motivational letter (English only).