Oorspronkelijke vacature omschrijving:

The organisation

Internship IT Communications Mercedes-Benz Customer Assistance Center (CAC)
IT communications creative wanted for Mercedes-Benz Customer Assistance Center. You can find us in Maastricht, the Netherlands; we are called the Compass Delivery Center (CDC). Throughout the years we fine-tuned Compass and set it to our own standards. Compass, based on Oracle Siebel/Avaya/Genesys, is a high performing and scalable CRM platform which is rapidly expanding and changing in terms of functionality and global coverage for the aftersales CRM activities of Mercedes-Benz.
Currently we are in the middle of our worldwide rollout of 54 countries and we have numerous countries to go!

The function

Do you want to be a part of our international team and help us in the communication @CAC and worldwide to make our colleagues fans of the (new) CRM tool possibilities?
Your challenges:
Together with this incredible team you will share the responsibility to communicate about the (new) aspects of our CRM systems and service provisioning including the Database platform. You are the link between IT & Corporate Communications. Your role:

• Make it fun working. Engage employees in IT system changes.
• What’s in it for them?
• Make use of newest media/tools
• Think of solutions to make the connection with colleagues in contact centers worldwide
• Targeted communication
• Act as brand ambassador
• Support in living the values

Requirements

What do we ask from you?
Your must have’s:

• HBO degree. Bachelor thesis, could be a role for two persons
• Strong affinity with new media channels
• YouTube lover
• Experience in producing video content
• Team player
• Very creative mind-set
• ‘Just do it’ mentality. Executor

Nice to have’s:

• Sees challenges, instead of problems.
• Self-starter.
• Go for the extra mile

We offer

Our offer to you

• An exciting internship within an international environment for 6 months
• Strong collaboration Communications & IT
• 40 hours per week, Monday to Friday
• An excellent monthly financial compensation

The procedure

For more info, please contact Rivka Bucx, Corporate Recruiter at+31 43 356 2085