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Deze vacature is niet meer vacant: Flex - Customer Service Representative

Werkgever:Mercedes-Benz Customer Assistance Center Maastricht
Plaats:Maastricht

Oorspronkelijke vacature omschrijving:

The organisation


The function

The Customer Service department serves all European customers and prospective customers by handling all inquiries and complaints for the entire range of Mercedes-Benz and smart vehicles.
All inquiries and complaints are handled by telephone, mail, fax or e-mail.  Customer
Service is responsible for after-sales service issues, technical and product topics and general company related inquiries.


As a Flex Customer Service Representative you are an important interface between the customer and the Daimler organization. You insure that customer concerns and queries are dealt with adequately; manage our services to customers and transfer product knowledge.

Requirements

  • Fluency in German language skills
  • Good command of English language skills (corporate language)
  • Excellent grammar and writing skills in German

We offer

Working hours minimum 15h hours a week. You have the possibility to be scheduled in the evenings, weekends and during day time.

The procedure

Please use the “apply” button to upload your CV and Letter of Motivation (English or German) and any other documentation that adds value to your application.