The Mercedes-Benz Customer Assistance Center is an international multicultural organization and an integrated part of Daimler’s Mercedes-Benz Cars Marketing & Sales. In our offices in Maastricht we think and act globally and assume a leading role for the Mercedes-Benz Customer Assistance Centers all over the world. Our goal is to provide excellent assistance to our customers and dealers of well-known Daimler brands like Mercedes-Benz, AMG, smart, Setra and Mercedes me. 24 hours a day, 7 days a week, 365 days a year, we ensure our customers’ mobility with our roadside assistance. Additionally, we take care of all kinds of enquiries about passenger cars, trucks and vans during our opening hours. For our customers we are maybe the most important connection to the Mercedes-Benz brand. That’s why we live the brand’s most important promise: “The best or nothing”.
The Customer Service department serves all European customers and prospective customers by handling all inquiries and complaints for the entire range of Mercedes-Benz and smart vehicles.
All inquiries and complaints are handled by telephone, mail, fax or e-mail. Customer
Service is responsible for after-sales service issues, technical and product topics and general company related inquiries.
As a Flex Customer Service Representative you are an important interface between the customer and the Daimler organization. You insure that customer concerns and queries are dealt with adequately; manage our services to customers and transfer product knowledge.
Working hours minimum 15h hours a week. You have the possibility to be scheduled in the evenings, weekends and during day time.
Work in a growing international company in a young, ambitious, professional and dynamic environment.
We offer a competitive salary
Please use the “apply” button to upload your CV and Letter of Motivation (English) and any other documentation that adds value to your application.
For more information about this vacancy please contact Flexpoint office +31 6 83777634