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Deze vacature is niet meer vacant: FLEX Business Consultant

Werkgever:Mercedes-Benz Customer Assistance Center Maastricht
Plaats:Maastricht

Oorspronkelijke vacature omschrijving:

The function

What are your responsibilities?

  • You will be supporting in the development of the strategic blueprint of services & process in line with the Global Contact Center Management Governance
  • You will be supporting the project Management as consultant
  • You will be analyzing markets as-is situation, conduct Gap analysis, and support in developing an improvement/implementation plans.
  • You will be gathering the business requirements for solutions.

Requirements

What is important for us?
If you’re feeling comfortable with the English language, being proactive with project management and able to start as soon as possible then we’ll be well on our way.
Next to that it’s also handy :

  • You’re having a good understanding of CRM solutions (Oracle, Salesforce or similar)
  • Ideally you’ve got experience in end-2-end sales & customer services processes

We offer

What do we offer?
We offer you the chance to develop yourself and your skills into consultant project administrator. There will be training and development supported by the project team. And your team is a young, ambitious, professional and dynamic environment with international colleagues.
you will receive a flexible contract and the salary based on a fulltime contract is €2329,- gross a month

The procedure

Apply?
Please call or email us if we can help you getting in contact with the hiring manager of the new business consultant.