The Mercedes-Benz Customer Assistance Center Maastricht (CAC) is the central point of contact in Europe, caring for the needs of current and prospective Mercedes-Benz and smart customers. Forty two different nationalities add diversity and enrich an organization dedicated to satisfied customers and high performance. Employees act as brand representatives ensuring that customers receive personal assistance in their own language at a consistently high level.
Our Customer Service departments answer customer enquiries and complaints, while the Service24h department organizes roadside assistance for customers. Services related to customers mobility guarantee availability 24 hours a day, 365 days a year.
As a Business Analyst you:
This is a parttime position for 24 - 32 hours per week.
You will join a multicultural, innovative and informal international working environment with interesting conditions, both primary and secondary.
Furthermore, a collective health insurance at discounted rates, development opportunities, a company result-oriented bonus (variable payment) and a non-contributory pension plan are just some of the secondary benefits of working with us.
Does this role fit your expectations for a new challenge with Mercedes-Benz Customer Assistance Center, then please use the “apply” button to upload your CV and Letter of Motivation (English only) and any other documentation that adds value to your application.
For more information about this vacancy please contact Cicely Nitsche via
cicely.nitsche@daimler.com