The Mercedes-Benz Customer Assistance Center is an international multicultural organization and an integrated part of Mercedes-Benz Cars Marketing & Sales. In our offices in Maastricht, we think and act globally and take on a leading role for the Mercedes-Benz Customer Assistance Centers all over the world.
Our goal is to provide excellent assistance to our customers and dealers of well-known Mercedes-Benz brands like Mercedes-Benz, AMG, smart, EQ and Mercedes me. 24 hours a day, 7 days a week, 365 days a year, we ensure our customers’ mobility with our roadside assistance.
Additionally, we take care of all kinds of inquiries about passenger cars and vans during our opening hours. For our customers, we are maybe the most important connection to the Mercedes-Benz brand.
1400 employees from 42 different countries add diversity and enrich an organization dedicated to drive customer satisfaction and high performance. Employees act as brand representatives ensuring that customers receive personal assistance in their own language at a consistently high level.
For over 20 years, Mercedes-Benz CAC aims to provide the best quality customer service in Europe. Maintaining these standards would not be possible without all of the talented and motivated colleagues that contribute to the success of our company.
The responsible areas of our facility department are maintenance of the building, car parking and landscaping, travel booking, catering, cleaning, security services, company & pool car park and event management,.
The Facility Specialist is responsible for the day-to-day management of the service desk and reception. The servicedesk contains operations, mailroom, shop and events. This also means that you are willing to take over servicedesk and reception shifts. You make sure that all shifts are covered and everyone in the team knows what to do and what is expected of them. You are someone who thrives on making plans for the future, but also managing the daily business and the team.
Together with the manager, you manage the company and team processes and the associated agreements & rules. Together with the other facility specialists, you act as an example for the team. Next to this you will also get the rights for our purchasing system.
We are looking for someone who is flexible, hands-on and has the ability to develop this department further.
Tasks & Responsibilities:
What do we offer you?
You will join a multicultural, innovative and informal international working environment with interesting conditions, both primary and secondary.
Furthermore, a health insurance at discount rate, a company bonus (variable payment) and a non-contributory pension plan are just some of the secondary benefits of working with us.
Does this role at Mercedes-Benz CAC fits your expectations for a new challenge? Please use the “apply” button to upload your CV and Letter of Motivation (English only) and any other documentation that adds value to your application.
For data privacy reasons we can only accept applications via the mentioned application process.