Mercedes-Benz is well recognized as an industry leader in luxury service and high-quality products, pushing the meaning of automobile excellence to new boundaries. You can trace the timeline of Mercedes-Benz all the way back to 1885 when Karl Benz invented the first automobile - cementing Mercedes-Benz a place in history. We know what you’re thinking, over 100 years is a long time to be in the business. So what’s our secret? We constantly strive to find ways to balance tradition with innovation. Mercedes-Benz Customer Assistance Center, Maastricht is no exception. For the last 20 years, our aim has been to provide the best quality customer service in Europe and worldwide. But maintaining these standards would not be possible without all of the talented and motivated colleagues that contribute to the success of our company. That is why we always look for bright new sparks to join us. If that could be you, read on!
The Logistic Senior Rep. acts within a Logistic department on high-level specialist tasks and reports directly to the Logistics Operations Manager. The primary responsibilities are to ensure the best Quality of Service and Customer Experience, manage all cases regarding backorder resolution, returns, ad-hocs, and claims for all Mercedes-Benz contract and non-process partners (Business Units: passenger cars, vans, and trucks/commercial vehicles) and act as an intermediate between Wholesale, MPC’s, Logistics Centers and Retailers. Involve other Partners in the supply chain and/or Management and delegate/escalate according to process when required.
Tasks & Responsibilities:
We offer you a job in a multicultural, young, and informal international working environment with interesting conditions, both primary and secondary:
The salary linked to this position is € 2523 Based on a full-time position of 40 hours per week, between Monday to Friday, dayshift. We provide extensive initial training and a follow-up program.
*Please take into account that The Netherlands has a divergent tax system than other EU countries.
Please use the “apply” button to upload your CV and Letter of Motivation in English and any other documentation that adds value to your application.
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