The Mercedes-Benz Customer Assistance Center is an international (42 nationalities) ,multicultural organization and an integrated part of Daimler’s Mercedes-Benz Cars Marketing & Sales. In our offices in Maastricht, we think and act globally and assume a leading role for the Mercedes-Benz Customer Assistance Centers all over the world. Our goal is to provide excellent assistance to our customers and dealers of well-known Daimler brands like Mercedes-Benz, AMG, smart, Setra and Mercedes me.
For our customers we are maybe the most important connection to the Mercedes-Benz brand. That is why we live the brand’s most important promise: “The best or nothing”.
You are responsible for the content management of the CAC’s Social Intranet space, website and narrocasting system. Furthermore you assist with the execution of Management Board communications originating from the Management Board on demand.
As being the Specialist you are responsible for supporting the organization in communicating departmental updates and establishing a connection between management and various organizational levels.
You ensure that Daimler and Mercedes-Benz standards are being followed in all communication outings within the Corporate identity layout & rules. One other task is promoting the CAC within Daimler and to external stakeholders.
You actively support in the creation and development of the Communication Strategy and assist with the coordination of editorial meetings and sounding boards.
Generating new and creative ideas for content creation and promotion is of course of of the main tasks as well.
• A Bachelor’s degree in Communications
• 1-3 years of working experience in a similar role, preferably in an international, multicultural environment
• You have proven expertise in creating and executing communications content based on business objectives
• You are able to work with programs from the Adobe Creative Cloud
• You are fluent or fluent in English. Knowledge of German and/or Dutch will be a bonus
• You are detail oriented, with excellent organizational skills, and are able to complete tasks in a timely manner
• You have knowledge of communications and/or public relations concepts & principles
• Preferably you have experience with video making and editing
• You have exceptional writing and proof-reading skills
• You are computer literate with standard knowledge of business, collaboration and social media applications
• You are able to work in a team and in an international organization
• You have the flexibility to adjust your working hours to the business needs
We offer you a job in a multicultural, young and informal international working environment with interesting conditions, both primary and secondary:
• Lucrative relocation package. If applicable, you will also be reimbursed for first arrival, housing fee, and moving costs.
• Result oriented bonuses;
• Competitive performance based salary growth;
• Holiday allowance: 8% of annual salary;
• 200 vacation hours (based on full time employment);
• Pension plan;
• Transportation plan: free bike every 3 years, free public transport or contribution to fuel costs;
• Employee Car Program: discount on new or used Daimler brand cars.
Please use the “apply” button to upload your CV and Letter of Motivation (English only) and any other documentation that adds value to your application. You can apply until April 30th, 2019.
For more information about this vacancy please contact Manon Gosler-Bongaerts, Senior International Recruiter, Mercedes-Benz Maastricht, by email: manon.gosler-bongaerts@daimler.com.