Oorspronkelijke vacature omschrijving:

Are you an application specialist with coding experience? Are you familiar with the processes of research and research support? Then read on quickly, because you might be the new colleague we are looking for.

Job description

“Supporting your academic goals.” That is what we do at Maastricht University (UM) Library. To better support those goals, we are looking for talented individuals who want to contribute to the development and design of a completely new UM-wide Research Project Services platform .

The platform will be developed:

• to support Research(-project) related workflows and processes like the GDPR registration of a project, getting approval of an ethics review board, or writing a Data Management Plan;
• based on ‘no-code’ ITSM software (Jira Service Management);
• with input from and in close collaboration with researchers and Maastricht University (UM) support staff.

Our project approach is based on the Agile Scrum project management framework.

Your work focuses on:

• Analysing the performance of the application, identifying possible improvements , upgrades or add-ons and advising the product owner on this. You also contribute to the implementation of these improvements to optimise the support for processes and automate them where possible, thereby daring to challenge ideas and methods.
• Collaborating with colleagues of our project team and colleagues in the UM community - such as researchers, support staff, key users, as well as with the providers of the software. You will collaborate with other departments to understand the organisation's needs and adjust the configuration of Jira Service Management accordingly.
• Translating requirements and user stories into effective and user-friendly solutions.
• Developing, designing and configuring the Research Project Services Platform.
• Providing support to users and documenting the configuration process.
• Identifying and troubleshooting issues within the application.
• Establishing connections with other applications e.g., via APIs.

With your work as an application specialist, you contribute to the development of an online platform from which researchers, support staff and the faculties will experience many benefits.

Requirements

We are looking for you if you are an application expert or are eager to become one. You are creative, flexible, and enjoy working in a small team. You have the willingness to acquire new skills and collaboration is in your nature. Setbacks do not discourage you. You are proactive, motivated and result-driven. You can share knowledge and present results in an understandable way to diverse groups.

Furthermore, you have:

• A bachelor's or master's degree in computer science/data science, engineering, information technology, mathematics or another relevant field.
• Experience with developing custom workflows and forms, preferably in Jira Service Management and with programming API’s or other web services.
• Experience with programming languages like.net Core/C#, PHP or Python is a plus.
• Experience with integrating/developing Jira Service Management add-ons / apps (https://marketplace.atlassian.com/addons/app/jira-service-management) and/or with working with Scrum agile project management frameworks is a plus.
• Proficiency in the Dutch and English language.

Conditions of employment

Fixed-term contract: 1 year.

As an application specialist, you will work at the most international university of the Netherlands in the beautiful city of Maastricht. Furthermore, we offer you:

• An interesting and challenging job for a definite period of 1 year; a minimum of 30.4 and a maximum of 38 hours per week (0.8 - 1.0 FTE).
• A position that is classified in the UFO profile IT Functional Manager, level 1. Depending on experience, you will be classified in scale 10 of the CAO NU (€2960,- to €4.670,- gross per month, based on a full-time position of 38 hours per week). In addition to the monthly salary, an 8.0% holiday allowance and an 8.3% year-end bonus apply.
• Space and facilities to develop yourself: personally, and in the latest technology. This partly takes place in-house, but also with external (online) partners.
• In addition to good primary employment conditions, there is also a nice package of secondary employment conditions. You can think of: flexible working hours, 232 holiday hours per year with a full-time appointment, a good pension scheme, the possibility of hybrid working (incl. facilitation of home office), possibility to use sports facilities, and Collective Labour Agreement á à la carte.

The terms of employment of Maastricht University are set out in the Collective Labour Agreement of Dutch Universities (CAO). Furthermore, local UM provisions also apply. For more information look at the website www.maastrichtuniversity.nl > About UM > Working at UM

Employer

Maastricht University

Maastricht University is renowned for its unique, innovative, problem-based learning system, which is characterized by a small-scale and student-oriented approach. Research at UM is characterized by a multidisciplinary and thematic approach, and is concentrated in research institutes and schools. Maastricht University has around 22,000 students and about 5,000 employees. Reflecting the university's strong international profile, a fair amount of both students and staff are from abroad. The university hosts 6 faculties: Faculty of Health, Medicine and Life Sciences, Faculty of Law, School of Business and Economics, Faculty of Science and Engineering, Faculty of Arts and Social Sciences, Faculty of Psychology and Neuroscience.

For more information, visit www.maastrichtuniversity.nl

Department

The Maastricht University Library

The Maastricht University (UM) Library aims to be an inspiring partner in research and education within the UM community. Our professional staff focusses on new types and forms of knowledge resources. We invest in state-of-the-art learning, research and meeting environments, both on campus and online. Our main target groups are students, teachers and researchers.

Do you want to learn more about the UM Library? Watch our video While you are there, you can navigate through our website - the Online Library- and discover all the services and information we offer.

Additional information

Does this vacancy enthuse you, but do you still have questions?

Erik Jansen (Product owner) is happy to answer your questions. You can contact him via erik.jansen@maastrichtuniversity.nl or +31 6 48338342

Or are you already convinced and are you our new application manager? Then take the first step now by clicking on the "apply now" button to access the application procedure.

The 1st round selection interviews are preferably held on 13 April and the 2nd round in the week thereafter.